Unfairly Deactivated?

Unfair deactivation laws now protect gig workers who use apps like Uber, Menulog or DoorDash. These laws started in February 2025, and apply to “employee-like workers” who rely on platforms for regular income.

If a platform suspends or removes your access to the app, and you can’t do your usual work anymore, that might count as a deactivation. You can apply to the Fair Work Commission if the deactivation was unfair. To qualify, you need to have worked on the platform regularly for at least six months and earn under the high-income threshold for contractors. You must also apply within 21 days of being deactivated.

A deactivation is considered unfair if there was no valid reason, if the platform didn’t follow the correct process, or if it wasn’t a short-term suspension or serious misconduct. Platforms are expected to follow the Digital Labour Platform Deactivation Code when taking action.

If the Commission agrees your deactivation was unfair, they can order the platform to restore your access and pay any lost earnings.These new laws give more protection to gig workers and ensure platforms don’t cut off access without good reason or fair process.

If you have been subjected to such conduct, please reach out today.